Legal Documents

Sona 104 Privacy Policy — Your Data, Our Responsibility

You Sona 104When you create an account or use the site, certain information is shared with us. This page explains what we collect, why we keep it, and how we keep it secure — all in plain language.

Last updated: January 2026
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Privacy Policy Details

Your privacy is our top priority. This policy explains exactly what Sona 104 does with your data — and what rights you have.
01

Introduction

Sona 104 An international-standard online gaming and Sports Betting platform. We believe you should have full control over your personal data. This Privacy Policy This explains what data we hold, why we hold it, and how it stays secure.

This Policy Sona 104's website, mobile app, and all digital services. Continued use of the site means you agree to this Privacy Policy will be considered as acceptance. If you have any questions, please reach out to our Help Center let us know.

02

What Information We Collect

Sona 104 collects your information in several ways. See the list below for the types of data we hold:

Data Type Example How It's Collected
Identity Information Name, date of birth, national ID number Registration form, KYC verification
Contact information Mobile number, email address At the time of account registration
Financial Information Payment methods, transaction history Deposits & Withdrawals
Usage Information Game history, bet records, login times Automatically
Device information IP address, browser, operating system Cookies & Log Files
We never collect unnecessary data. We only retain what is needed to provide our services.
03

Purpose of Data Use

Sona 104 Your information is used only for specific, legitimate purposes. We never misuse your data. Below is a clear breakdown of why we collect and use it:

  • Account management: To create your account, manage logins, and ensure account security.
  • Payment Processing: To process deposits and withdrawals accurately.
  • KYC Verification: To verify your identity and keep the platform secure.
  • Customer Support: Here to help you resolve any issues.
  • Promotional communications: To send you bonus and promotional updates (you can opt out at any time).
  • Legal obligations: To comply with regulatory requirements.
  • Fraud Prevention: To detect unusual activity on your account.
  • Service Improvement: To improve the overall user experience.
You can opt out of promotional emails or SMS at any time. Help Center Contact us or use the unsubscribe link at the bottom of any email.
04

When Information Is Shared

Sona 104 Never sells your personal data. However, in certain circumstances, information may be shared with trusted third parties. The reasons are outlined below:

  • Payment providers: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to process your transaction.
  • Identity Verification Provider: Approved third-party providers are used for the KYC process.
  • Technology partners: Secure hosting and server providers operate under contractual confidentiality agreements.
  • Legal obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
  • Company Restructuring: In the event of a merger or acquisition, this privacy policy will remain in effect.
All third-party partners Sona 104are contractually bound under this privacy policy and may only use your data for the specified purposes.
05

Cookie Policy

Sona 104 This website uses cookies. Cookies are small data files stored in your browser that help improve your experience and keep the site running properly.

We use three types of cookies:

  • Essential Cookies: Used for login sessions, language preferences, and similar functions. The site cannot work properly without these.
  • Performance Cookies: To understand which pages get the most traffic, helping us improve site speed and quality.
  • Marketing cookies: To show you ads based on your preferences. You can disable these at any time through your browser settings.
You can delete existing cookies or block new ones at any time through your browser settings. Note that doing so may affect some features on the site.
06

Data Storage & Retention

Sona 104 Your data is retained only for as long as necessary to provide our services or meet legal obligations. Some information may be kept for a defined period even after your account is closed.

Data Type Retention Period
Account & identity information 5 years after account closure
Financial transaction records Up to 7 years as required by law
Gaming and betting history 3 years after account closure
Communication & support records 2 years after resolution
Cookies & session data Up to 30 days after the session ends
07

Your Rights

Sona 104Every user of has the following rights regarding their personal data. These rights are upheld in accordance with international data protection standards:

Right of Access

You may request to view the information we hold about you.

Right to rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You can request that we limit how your data is used for certain purposes.

Right to Data Portability

You can receive your data in a structured, portable format.

Right to Object

You may object to your data being used for marketing purposes.

To exercise any of your rights, please contact our Help Center Get in touch. We'll respond within 30 days.
08

Security Measures

Sona 104 Industry-leading technology is used to protect your data. Our security framework is regularly audited by independent third parties.

  • 256-bit SSL/TLS encryption: All data transfers are encrypted.
  • Firewall Protection: Unauthorized access is blocked.
  • Regular Security Audits: External experts audit the system regularly.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Data Center Security: 24/7 monitoring with physical security.
  • Vulnerability Detection: Unusual activity is detected in real time.
Never share your password or OTP with anyone. Sona 104staff will never ask for your password.
09

Children's Privacy

Sona 104 This is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. Age is verified at registration, and any account found to belong to a minor will be closed immediately.

If you believe a minor Sona 104 is being used, please notify our Help Center Let us know. We'll take immediate action.

10

Policy Changes

Sona 104 If needed, this Privacy Policy may be updated from time to time. When changes are made, this page will reflect the new date, and you will be notified of any significant updates via email or in-app notification.

Continued use of the platform after any changes indicates your acceptance of the updated policy. We recommend checking this page from time to time.

For any questions or concerns, please get in touch with us: Help Center or support@sona104.app

Why Your Data Is Safe with Sona 104

We don't just talk about privacy — we practice it. Here are six reasons why Sona 104 is a platform you can trust.

End-to-End Encryption
Every transaction and personal detail is protected with 256-bit SSL encryption — completely unreadable to anyone in transit.
Secure KYC Process
Only approved and contracted agencies are used for identity verification. Data is never sold to third parties.
Regular Security Audits
An independent team of external experts regularly audits our systems to ensure there are no security vulnerabilities.
You're in Control
View, update, or delete your data — all on your own terms. Just reach out and we'll take care of it.
Your Data Is Never Sold
Sona 104 never sells your personal data to advertisers or third parties — under any circumstances.
Full Transparency in Bengali
Our privacy policy is written in plain, straightforward language — no confusing legal jargon.

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Your data is safe — get started now

Your privacy is fully protected at Sona 104. Register with confidence and enjoy a world-class gaming experience.

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